26 low data
Altamura Builders
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Brick Masonry
A1 Chimney
Chimney Masonry & RepairBrick MasonryStone MasonryHistoric Masonry Restoration
Google-verified399 Google reviews
- Location
- Ridgeway-Bulls Head, Stamford
- Services
- Chimney Masonry & Repair, Brick Masonry, Stone Masonry
- Reviews
- 399
- Ranking
- #1 in Chimney Masonry & Repair
- Best for
- homeowners needing fast, honest chimney inspection and repair without pressure
Business data from Google Business Profile, checked 2026-09-03. Facts from the business's own website were fetched 2026-09-03.
What recent reviews say
Most recent work receives strong praise for on-time service, quality repairs, and honest inspections. However, two detailed older reviews describe billing disputes, ghosting after promised refunds, and payment collection practices that left customers frustrated. The gap between seamless field work and troubled customer service stands out.
Praised for
- on-time arrival and completion
- skilled technicians and knowledge
- good communication and honesty
- fair pricing and quality work
Watch-outs
- payment collection and credit card fee tactics
- poor customer service follow-up
- inconsistent record keeping
- questionable pricing and upselling concerns
skilled-craftsmanshippunctualclean-worksiteexperienced-crewreliable-schedulingpoor-communicationmissed-deadlines
Best for: homeowners needing fast, honest chimney inspection and repair without pressure
Think twice if: be prepared for potential delays in payment or refund disputes if issues arise post-service
Where this business shines
- CSIA certified technicians
- emergency response under 20 minutes
- honest inspection practices (no upselling)
- on-time arrival and scheduling ease
Worth knowing
- Sean praised for inspection work
- Emergency animal removal completed in under 20 minutes
- Technicians clean work area before leaving
- CSIA certification held
- Payment collection via credit card mentioned as having additional fees; check payment reportedly difficult to arrange
- Follow-up refund offers from Office Manager Maddy were later reduced or rescinded
What reviews say by service
- Chimney Masonry & Repair
- Field work praised for quality, speed, and honesty; repair quality exceeds expectations; smoke issues resolved same-day
- Brick Masonry
- Chimney brick repairs completed with attention to detail; one rebuild cited as solid and clean
How it compares
- Rated 4.9 against a 4.92 average across the 40 chimney masonry & repair businesses listed here.
- Has more Google reviews than 100% of the businesses in this directory.
What earned this score?
Ranking Method Star rating 92
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
383
4
1
3
1
2
1
1
13
Common questions
- How quickly can A1 Chimney respond to an emergency?
- One reviewer reported an animal emergency response in under 20 minutes.
- Will they recommend services I don't need?
- Multiple reviewers noted honest inspections with no upselling; one stated the company could have suggested extra services but did not.
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