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Creative Contour

Updated 2026-10-03 · 45,223 reviewed · 807 listed · Scored from 163 Google reviews · How we rank ›

5.0(163) 90 composite score See reviews on Google ✓ Google-verified
Stone MasonryPatios, Walkways & HardscapingHistoric Masonry RestorationBrick MasonryConcrete & Flatwork

Google-verified163 Google reviews

Creative Contour
Location
Middletown
Services
Stone Masonry, Patios, Walkways & Hardscaping, Historic Masonry Restoration
Reviews
163
Ranking
#13 in Stone Masonry
Best for
Homeowners wanting complete landscape redesigns with professional design consultation and installation.

Business data from Google Business Profile, checked 2026-10-03. Facts from the business's own website were fetched 2026-09-07.

What recent reviews say

Customers consistently praise Jennifer and her team for transforming bland or overgrown yards into stunning outdoor spaces. The work combines bold design choices with expert execution, and the crew maintains spotless worksites.

However, one recent project revealed a critical gap: when an installed walkway lacked proper drainage pitch after being told about a pre-existing drainage problem, the owner refused to rework it at no cost. That customer had to hire another contractor to fix the issue, turning an otherwise excellent project into a costly disappointment. The majority of reviews celebrate partnership and reliability, but this case raises questions about accountability when installation falls short of stated requirements.

Praised for
  • exceptional design vision
  • skilled, dedicated crew
  • responsive communication
  • attention to detail
  • transformative landscaping results
Watch-outs
  • drainage issues with installed walkway
  • unwillingness to correct problems
skilled-craftsmanshipattention-to-detailresponsive-quotesexperienced-crewreliable-schedulingclean-worksiteresidential-homeownersdurable-work
Best for: Homeowners wanting complete landscape redesigns with professional design consultation and installation.
Think twice if: Walk-through the site plan and drainage details in writing before work begins, especially if pre-existing water issues exist.

Where this business shines

  • Jennifer's design expertise and vision
  • crew professionalism and cleanliness
  • responsive communication throughout projects
  • plant and material knowledge

Worth knowing

  • Jennifer (owner) leads design and site visits
  • Crew members named include Avi, Cala, Angel, and Steve
  • Multiple five-star reviews cite projects completed on time and within or under budget
  • One customer reported they spent extra to hire another contractor to fix improper drainage pitch on installed walkway after owner declined to rework it

What reviews say by service

Patios, Walkways & Hardscaping
Patios and walkways widely praised for design and craftsmanship; one installation lacked proper drainage pitch.
Brick Masonry
Boulder retaining walls noted for striking appearance and expert construction.
Concrete & Flatwork
Cracked concrete patios replaced with new installations; one customer reported improper pitch causing standing water.
Stone Masonry
Stonework and masonry praised for quality and visual impact in landscape projects.

How it compares

  • Rated 5 against a 4.7 average across the 419 stone masonry businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 97
Review volume 96
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
162
4
0
3
0
2
0
1
1

Common questions

Do you handle both design and installation?
Yes. Jennifer provides design consultation, including site visits and mockups, and the crew handles installation. Their website lists design, implementation, and maintenance services.
Do you work on existing drainage problems?
Yes, but get drainage specifications and pitch requirements in writing before work begins. One recent customer had standing water on an installed walkway after pre-existing drainage concerns were not addressed as promised.
How long do projects typically take?
One customer reported a full front and backyard transformation in five days. Timelines vary by project scope; Jennifer provides estimates.

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Last updated 2026-10-03