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Fireplace Depot

Updated 2026-09-07 · 9,255 reviewed · 780 listed · Scored from 42 Google reviews · How we rank ›

4.7(42) 80 composite score See reviews on Google ✓ Google-verified
Chimney Masonry & RepairBrick MasonryStone Masonry

Google-verified42 Google reviews

Fireplace Depot
Location
Seymour
Services
Chimney Masonry & Repair, Brick Masonry, Stone Masonry
Reviews
42
Best for
Homeowners needing fireplace inserts, wood or gas stoves, and chimney caps with honest pricing.

Business data from Google Business Profile, checked 2026-09-07. Facts from the business's own website were fetched 2026-09-07.

What recent reviews say

Staff including Mike and Dave earned consistent praise for knowledge, courtesy, and fair pricing on fireplace inserts, wood stoves, and chimney work. Most jobs involved careful site protection and clean installation. One customer reported billing shock years ago; otherwise the 42 reviews skew heavily five-star, with owners returning for annual maintenance and parts.

Praised for
  • knowledgeable staff
  • protective work practices
  • honest pricing
  • skilled installation
  • responsive troubleshooting
Watch-outs
  • invoice padding without notification
  • mismatched flame performance
skilled-craftsmanshipfair-pricingresponsive-quotesattention-to-detailexperienced-crewreliable-schedulinggood-valueclean-worksite
Best for: Homeowners needing fireplace inserts, wood or gas stoves, and chimney caps with honest pricing.
Think twice if: One past customer reported invoice totals that doubled without advance warning; verify scope and cost in writing before work starts.

Where this business shines

  • Named staff (Mike, Dave) handle sales and install personally
  • Phone support for troubleshooting existing stoves without charge
  • Site protection (tarps) standard on chimney and fireplace work

Worth knowing

  • Mike and Dave named as owner/staff across multiple five-star reviews spanning years
  • Annual maintenance customers cite baffles, bricks, and door inspections as standard service
  • Free phone support for pellet stove error codes and troubleshooting
  • Regency brand fireplaces and stoves mentioned as primary product line
  • Tarps placed before any work on gas fireplace cleaning and repair

What reviews say by service

Chimney Masonry & Repair
Chimney caps installed as part of fireplace work; protective tarps used on interior work.
Brick Masonry
Stone hearth and brick baffle inspection offered annually; customers report honest advice on replacement timing.
Stone Masonry
Stone hearth and decorative stone selected for wood stove installations; customers praise aesthetic results.

How it compares

  • Rated 4.7 against a 4.81 average across the 184 chimney masonry & repair businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 79
Review volume 71
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
37
4
2
3
0
2
1
1
2

Common questions

Do you offer phone support for older stove problems?
Yes. One customer had a pellet stove error code resolved by phone with a video walkthrough at no charge, though this was noted as exceptional rather than standard.
What happens during a fireplace installation visit?
Crews lay tarps to protect floors and carpets before placing equipment; work is completed efficiently and neatly, with staff explaining any issues found (e.g., lack of power to fans).
Can you help pick the right insert or stove for my home?
Staff consult in-person and by phone to match your needs; past customers cite help selecting log sets, electric inserts, and wood stoves with guidance on aesthetics and performance.
Request a quote

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Last updated 2026-09-07