Does Level Up handle permits for projects?

Yes. Roberto ensures all necessary permits are filed and handled before work begins, so customers don't have to manage that step.

Will the owner work on my project or just the crew?

Roberto is personally involved in most projects. He visits to assess and quote the work, and often performs work himself, especially smaller or detail-oriented jobs.

How do I stay updated while work is happening?

Roberto sends regular phone call updates and videos throughout projects so customers can track progress.

Level Up - Masonry Work

Updated 2026-09-03 · 5,095 reviewed · 179 listed · Scored from 89 Google reviews · How we rank ›

4.9(89) 85 composite score See reviews on Google ✓ Google-verified

Chimney Masonry & RepairHistoric Masonry RestorationPatios, Walkways & HardscapingBrick MasonryStone MasonryConcrete & Flatwork

Google-verified89 Google reviews

Location: Norwalk
Services: Chimney Masonry & Repair, Historic Masonry Restoration, Patios, Walkways & Hardscaping
Reviews: 89
Best for: Homeowners wanting a contractor who handles the full process (permits, timeline, final cleanup) and stays involved throughout.

Business data from Google Business Profile, checked 2026-09-03.

Compare: Level Up - Masonry Work vs G&L Paving and Masonry: patios, walkways & hardscaping

What recent reviews say

Roberto and his team consistently deliver polished work on driveways, pool decks, patios, and walls, earning trust through clear explanations, timely scheduling, and personal follow-up including photos and phone updates. Repeat customers cite their handling of permits, honest assessments (like saving a deteriorating retaining wall), and the care they take to transform outdoor spaces into places owners are proud to use again.

Praised for

reliable communication and updates
owner Roberto's personal touch and responsiveness
high-quality craftsmanship and attention to detail
permits handled, projects on schedule
repeat customers and referrals

skilled-craftsmanshippunctualresponsive-quotesattention-to-detaildurable-workexperienced-crewreliable-schedulinggood-valueresidential-homeowners

Best for: Homeowners wanting a contractor who handles the full process (permits, timeline, final cleanup) and stays involved throughout.

Where this business shines

Owner Roberto personally manages projects and provides regular updates
Handles permits and scheduling without customer involvement
Repeat customer base shows long-term trust
Honest assessments (repairs older work instead of replacing when possible)

Worth knowing

Owner Roberto personally manages most projects and performs some work himself
Sends photos and videos to keep customers updated during work
Handles permit applications and ensures they are filed before starting
Multiple customers have hired them three times or more
Completed 20+ year old flagstone replacements in 2 days and power-washed after
Saved a deteriorating retaining wall by repairing instead of replacing

What reviews say by service

Patios, Walkways & Hardscaping: Patios, pool decks, and driveways consistently transformed into finished spaces customers love; work holds up for years.
Concrete & Flatwork: Concrete floors, pool decks, and driveways completed on schedule with high-quality results and proper prep.
Stone Masonry: Flagstone, Belgian blocks, and stone steps praised for superior quality selection and creative design that complements landscaping.
Historic Masonry Restoration: Assessed and repaired older retaining walls, steps, and patios instead of replacing; brought deteriorated features back to new condition.
Chimney Masonry & Repair: Chimney work finished to perfect condition with strong attention to craftsmanship.
Brick Masonry: Brick and block work handled with professional results across multiple project types.

How it compares

Rated 4.9 against a 4.75 average across the 81 patios, walkways & hardscaping businesses listed here.
Has more Google reviews than 97% of the businesses in this directory.

What earned this score?

Ranking Method

Star rating 89

Review volume 85

Review recency 100

Review sentiment 81

Profile completeness 75

Verification 0

Rating breakdown

Common questions

Does Level Up handle permits for projects?: Yes. Roberto ensures all necessary permits are filed and handled before work begins, so customers don't have to manage that step.
Will the owner work on my project or just the crew?: Roberto is personally involved in most projects. He visits to assess and quote the work, and often performs work himself, especially smaller or detail-oriented jobs.
How do I stay updated while work is happening?: Roberto sends regular phone call updates and videos throughout projects so customers can track progress.

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