22 low data
Fazo's Masonry
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Brick MasonryStone MasonryCommercial Masonry
O&G Industries Corporate Headquarters
Brick MasonryCommercial MasonryConcrete & FlatworkStone Masonry
Google-verified32 Google reviews
- Location
- Torrington
- Services
- Brick Masonry, Commercial Masonry, Concrete & Flatwork
- Reviews
- 32
Business data from Google Business Profile, checked 2026-09-07.
What recent reviews say
One-third of reviewers rated the company five stars and praised quick service and staff friendliness. The majority cite failed delivery commitments on concrete flatwork, severe driver conduct complaints on highways, material defects with stone products, and dismissive phone communication. A major contractor in Bridgeport will not rehire them. Review spread reflects polarized experiences rather than consistent performance.
Praised for
- friendly customer service
- top quality work
Watch-outs
- poor dispatch communication and availability
- rude staff on phone
- driver safety and road rage concerns
- product defects and refusal to address
- job site capacity limits
poor-communicationpoor-cleanupmissed-deadlinescommercial-projects
Think twice if: Contractors needing reliable daily delivery, product warranties, or phone-based professional courtesy should evaluate competitors first.
Where this business shines
- responsive to some customers
- serves major contractors
Worth knowing
- Dispatch refuses orders over 50 yards of concrete; fulfillment delays of 3-4 hours on larger jobs
- Stone delivered cracked; company refused to address warranty claim and was sued
- One reviewer (Penny) noted as helpful; other staff described as rude and petty
- Fleet conduct repeatedly cited for unsafe highway driving and aggressive behavior
What reviews say by service
- Concrete & Flatwork
- Dispatch refuses orders over 50 yards; multiple delays harm job schedules.
- Stone Masonry
- Stone delivered cracked; warranty dispute ended in litigation.
How it compares
- Rated 3 against a 4.63 average across the 514 brick masonry businesses listed here.
- Has more Google reviews than 86% of the businesses in this directory.
What earned this score?
Ranking Method Star rating 15
Review volume 66
Review recency 100
Review sentiment 27
Profile completeness 100
Verification 30
Rating breakdown
5
13
4
3
3
0
2
2
1
14
Common questions
- Do they deliver concrete for jobs over 50 yards?
- Reviewers report they refuse jobs over 50 yards or fulfill them 3-4 hours late, harming pour schedules.
- What happens if delivered stone arrives damaged?
- One contractor reported cracked stone; the company refused to address the claim, leading to a lawsuit.
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