Connecticut Masonry Contractor Guide
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The Builders & Cleaners

Updated 2026-10-03 · 45,223 reviewed · 807 listed · Scored from 123 Google reviews · How we rank ›

4.9(123) 89 composite score See reviews on Google ✓ Google-verified
Historic Masonry RestorationBrick MasonryStone MasonryConcrete & Flatwork

Google-verified123 Google reviewsover 18 years of experience

The Builders & Cleaners
Location
West Haven
Services
Historic Masonry Restoration, Brick Masonry, Stone Masonry
Reviews
123
Best for
Homeowners needing foundation or porch work with daily updates and transparent scope definition.

Business data from Google Business Profile, checked 2026-10-03. Facts from the business's own website were fetched 2026-09-07.

What recent reviews say

Homeowners consistently report fast response times, transparent estimates, and crews that manage large projects without cutting corners. The crew includes named technicians (David, Kosta, Mo) known for walking through scope clearly and staying in touch. Bathroom remodels, foundation work, and porch rebuilds are praised for quality execution. One caller felt dismissed when inquiring about pricing for multiple commercial locations.

Praised for
  • responsive communication
  • professional crew
  • attention to detail
  • fair pricing
  • quick turnaround
  • honest advice
Watch-outs
  • dismissive on preliminary quote inquiry
skilled-craftsmanshippunctualfair-pricinggood-valueresponsive-quotesattention-to-detailexperienced-crewreliable-schedulingclean-worksitedurable-worklicensed-insured
Best for: Homeowners needing foundation or porch work with daily updates and transparent scope definition.
Think twice if: Callers seeking preliminary quotes for multiple commercial locations may be directed to call back when ready to schedule.

Where this business shines

  • named crew members (David, Kosta, Mo) known for professionalism
  • daily communication during projects
  • honest about scope and materials upfront
  • same-day emergency response reported

Worth knowing

  • Named technicians: David, Kosta, Mo
  • Project managers provide daily photo updates
  • Crew chief described as managing details with precision
  • Honest counsel: one homeowner was advised to hire structural engineer instead of work proceeding
  • Front porch rebuild handled scope creep smoothly
  • Window replacement completed start-to-finish in one week

What reviews say by service

Brick Masonry
Driveway and brick work praised for professional scope assessment and competitive estimates.
Stone Masonry
Stone and brick foundation work handled with careful scope definition and clear communication.
Concrete & Flatwork
Driveway estimates noted as competitive and thorough.
Historic Masonry Restoration
Foundation remediation work completed to high standard with transparent proposal and daily updates.

How it compares

  • Rated 4.9 against a 4.74 average across the 315 historic masonry restoration businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 90
Review volume 91
Review recency 100
Review sentiment 77
Profile completeness 100
Verification 30

Rating breakdown

5
119
4
3
3
0
2
0
1
1

Common questions

How quickly can they respond to an emergency?
Same-day response reported for roofing and gutter damage; one roofing caller had a technician arrive the same day of the call.
Do they explain the work clearly before starting?
Yes. Reviewers report detailed proposals, walk-throughs of scope, and materials list provided upfront. One homeowner was advised to hire a structural engineer before proceeding, showing transparency over overselling.
What communication can I expect during the project?
Daily updates via photos from the office admin, with the project manager and crew chief keeping clients in the loop throughout.

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Last updated 2026-10-03