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Yankee Remodeler of New London

Updated 2026-09-07 · 9,255 reviewed · 780 listed · Scored from 21 Google reviews · How we rank ›

3.9(21) 67 composite score See reviews on Google ✓ Google-verified
Brick Masonry

Google-verified21 Google reviewssince 1971

Yankee Remodeler of New London
Location
New London
Service
Brick Masonry
Reviews
21
Best for
homeowners needing kitchen or bathroom remodels with responsive project communication

Business data from Google Business Profile, checked 2026-09-07. Facts from the business's own website were fetched 2026-09-07.

What recent reviews say

Positive reviewers consistently praise named crew members like Mike Mahoney and Pete Doherty for delivering remodels on schedule and budget, answering questions thoroughly, and tackling jobs from commercial conversions to small stool repairs. Conversely, several complaints center on poor communication when scheduling consultations, staff ignoring client mask mandates, and follow-up failures that left prospects waiting without word. The business claims to operate since 1971 across Connecticut and Rhode Island and holds CT Major Contractor licenses.

Praised for
  • prompt and professional execution
  • on-time and under-budget delivery
  • skilled craftspeople named (Mike Mahoney, Pete Doherty, Keith, Floyd)
  • responsive to questions and concerns
  • handles small jobs without dismissal
Watch-outs
  • poor follow-up and scheduling communication
  • staff disregarded client safety requests
  • no callback for inquiries
skilled-craftsmanshippunctualgood-valuepoor-communicationexperienced-crewresponsive-quotes
Best for: homeowners needing kitchen or bathroom remodels with responsive project communication
Think twice if: scheduling communication has been inconsistent in some cases; follow-up delays reported before project start

Where this business shines

  • named crew track record (Mike, Pete, Keith, Floyd)
  • completes projects on time and under budget
  • handles both large commercial conversions and small custom work
  • long operating history (since 1971)

Worth knowing

  • Mike Mahoney handles kitchen remodels and answers extensive client questions
  • Pete Doherty oversees larger projects; Floyd manages on-site work
  • Keith takes small custom jobs like wood routing overnight
  • Converted 6000 sq ft commercial space on time and under budget for a recent client
  • Website states CT HIC.0525759, MCO.0901509, RI Reg #6797, Connecticut Major Contractor License
  • Operating since 1971

How it compares

  • Rated 3.9 against a 4.63 average across the 514 brick masonry businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 53
Review volume 58
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
15
4
0
3
0
2
0
1
6

Common questions

Do you do small jobs like custom woodwork?
Yes. Review from a customer who had stool seats routed noted Keith took the work overnight and charged fairly, stating they are 'mostly into remodeling' but handle small custom work.
Can I expect communication throughout a project?
Kitchen remodel reviewers named Mike Mahoney specifically for thorough communication and addressing questions at every step. However, some prospects reported scheduling delays and no callbacks before projects started.
What is your service area?
Their website states they serve New London, Connecticut, and Rhode Island.

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Last updated 2026-09-07