Google-verified9 Google reviewssince 1976
Business data from Google Business Profile, checked 2026-10-03. Facts from the business's own website were fetched 2026-09-07.
Eight of nine reviewers reported successful basement waterproofing with no further water intrusion. One older complaint cited a lifetime guarantee dispute. Staff speed, politeness, and follow-up repair visits stand out.
Based on limited recent reviews, so treat this as low-confidence.
Strong work and fair prices when jobs happen, but scheduling reliability is inconsistent. Multiple reviewers praise owner John's professionalism, crew friendliness, and site cleanup; however, recent complaints center on missed appointments and unresponsiveness, which have delayed customers by a week or more.
From driveway pours to pool decks and patios, John Pontes and his crew deliver on time with transparent pricing and genuine attention to how work affects a homeowner's property. Reviewers note the team shows up punctually, maintains clean job sites, and finishes projects as promised, with staff like Garry and John Sr. earning consistent praise for old-school work ethic and flexibility when customers adjust plans mid-project. The business handles everything from concrete flatwork and stamped patios to basement solutions, home remodeling, and painting. Most jobs include follow-up details-washing dust off cars, ensuring yards are orderly by day's end, securing permits-that signal the crew sees itself as responsible for the whole experience, not just the finished surface.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-10-03