Google-verified9 Google reviewssince 1976
Business data from Google Business Profile, checked 2026-09-07. Facts from the business's own website were fetched 2026-09-07.
Eight of nine reviewers reported successful basement waterproofing with no further water intrusion. One older complaint cited a lifetime guarantee dispute. Staff speed, politeness, and follow-up repair visits stand out.
Based on limited recent reviews, so treat this as low-confidence.
Strong work and fair prices when jobs happen, but scheduling reliability is inconsistent. Multiple reviewers praise owner John's professionalism, crew friendliness, and site cleanup; however, recent complaints center on missed appointments and unresponsiveness, which have delayed customers by a week or more.
John and The A Team deliver concrete and hardscape work with old-school attention to detail. Reviewers report quick estimates, on-time starts, clean worksites, and finished jobs that exceed expectations. The crew manages project scope thoughtfully (adding that small back patio when cement was left over), communicates changes clearly, and stays within quoted budgets. Staff including John Pontes Sr., John Pontes Jr., and Garry handle everything from garage floors to stamped concrete patios to slate replacement with the same care. Across 39 five-star reviews, no customer reported delays, poor quality, or unmet expectations. Homeowners praise the crew's willingness to adjust plans mid-project, their daily cleanup habits, and their responsiveness even on weekends. The business competes on reliability and transparent pricing rather than lowest cost, yet reviewers consistently call the rates fair compared to other quotes they obtained.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-07