Does JL Chimney work on emergency calls outside normal business hours?

Yes. One reviewer reported Joe responded to a 10:30pm emergency call to verify safety after a fire department visit during a job.

Will Joe offer a second opinion if another contractor quoted a major rebuild?

Yes, based on a recent case where he assessed an unlined, collapsed flue that a competitor wanted to demolish and rebuild, then installed a liner without teardown in two days.

Does the crew handle fireplace inserts and wood stove installations?

Yes. Reviewers mention pellet stove inserts, fireplace inserts, wood stove installation and pipe work, and boiler venting.

JL Chimney & Masonry LLC

Updated 2026-09-07 · 10,764 reviewed · 659 listed · Scored from 78 Google reviews · How we rank ›

4.8(78) 88 composite score See reviews on Google ✓ Google-verified

Commercial MasonryChimney Masonry & RepairStone MasonryBrick MasonryHistoric Masonry Restoration

Google-verified78 Google reviews

Location: New Britain
Services: Commercial Masonry, Chimney Masonry & Repair, Stone Masonry
Reviews: 78
Ranking: #7 in Commercial Masonry
Best for: Homeowners needing chimney liners, repairs, or fireplace inserts who value direct communication with an experienced owner.

Business data from Google Business Profile, checked 2026-09-07.

What recent reviews say

Joe and his crew consistently deliver chimney and masonry work that solves real problems. Homeowners praise them for explaining options clearly, quoting fair prices, and executing quickly without corners cut or upsells.

The team (named crew members Marcus and Calvin appear in records) handles chimney liners, inserts, repairs, and stone work with visible care. Reviewers note timely site cleanup, follow-through on emergency calls, and willingness to find better solutions than competitors offered.

Praised for

knowledgeable owner and crew
fair and reasonable pricing
responsive and communicative
professional and respectful
skilled craftsmanship
honest estimates
quick turnaround

skilled-craftsmanshipfair-pricingresponsive-quotespunctualattention-to-detailexperienced-crewreliable-schedulinggood-valueclean-worksitedurable-worklicensed-insured

Best for: Homeowners needing chimney liners, repairs, or fireplace inserts who value direct communication with an experienced owner.

Where this business shines

Owner Joe is hands-on and transparent
Solves complex chimney problems competitors won't tackle
Fair pricing relative to quality
Emergency response on record

Worth knowing

Owner Joe (appears as Joseph in one review) leads estimates and site work
Crew members Marcus and Calvin named in emergency response
Took 10:30pm emergency call to verify safety after fire department incident
Second-opinion work: competitor quoted teardown and rebuild; Joe installed liner without demolition, completed in two days
Stove installs accomplished where others said they could not be done

What reviews say by service

Chimney Masonry & Repair: Liners, caps, repairs, and collateral heating venting all executed reliably; reviewers trust Joe to solve complex flue problems.
Brick Masonry: Limited direct praise in reviews; no complaints recorded.
Stone Masonry: No specific praise or complaint in reviews.
Commercial Masonry: No specific praise or complaint in reviews.
Historic Masonry Restoration: One chimney repair involved correcting damage from previous owner's deferred maintenance; executed with care and expertise.

How it compares

Rated 4.8 against a 4.82 average across the 155 chimney masonry & repair businesses listed here.
Has more Google reviews than 95% of the businesses in this directory.

What earned this score?

Ranking Method

Star rating 84

Review volume 82

Review recency 100

Review sentiment 83

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Does JL Chimney work on emergency calls outside normal business hours?: Yes. One reviewer reported Joe responded to a 10:30pm emergency call to verify safety after a fire department visit during a job.
Will Joe offer a second opinion if another contractor quoted a major rebuild?: Yes, based on a recent case where he assessed an unlined, collapsed flue that a competitor wanted to demolish and rebuild, then installed a liner without teardown in two days.
Does the crew handle fireplace inserts and wood stove installations?: Yes. Reviewers mention pellet stove inserts, fireplace inserts, wood stove installation and pipe work, and boiler venting.

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