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Masterbuild Construction

Updated 2026-09-07 · 10,764 reviewed · 659 listed · Scored from 9 Google reviews · How we rank ›

3.7(9) 57 low data composite score See reviews on Google ✓ Google-verified
Commercial MasonryStone MasonryConcrete & FlatworkBrick MasonryChimney Masonry & Repair

Google-verified9 Google reviewsover 23 years

Masterbuild Construction
Location
New Britain
Services
Commercial Masonry, Stone Masonry, Concrete & Flatwork
Reviews
9
Ranking
#68 in Commercial Masonry

Business data from Google Business Profile, checked 2026-09-07. Facts from the business's own website were fetched 2026-09-07.

What recent reviews say

Work quality receives praise when projects finish, but serious payment and accountability issues emerge in disputes. Reviewers report unresolved refunds, missing invoices, and inability to verify the business's stated licensing despite Secretary of State confirmation they found no record.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • quality workmanship on completed jobs
  • professional crew demeanor
Watch-outs
  • refund disputes and non-payment
  • lack of documentation and receipts
  • licensing and insurance claims unverified
  • poor communication after disputes
durable-workshoddy-workmanshippoor-communication
Think twice if: Verify all licensing independently before hiring; get signed invoices and receipts upfront. Multiple reviewers reported refund disputes and unresolved communication.

Where this business shines

  • completed work reportedly looks professional
  • crew availability for urgent jobs

Worth knowing

  • Website lists address flagged as fraudulent by reviewer
  • Secretary of State found no license record when reviewed independently
  • At least one refund dispute unresolved after 14+ days with payment stopped and reissued
  • Work frequently completed without formal invoice or receipt

What reviews say by service

Chimney Masonry & Repair
Finish quality praised by satisfied customers, but disputed refund after failed repair attempt.
Brick Masonry
Limited review detail; no clear evidence of brick-specific work.
Stone Masonry
No review evidence specific to stone masonry.
Concrete & Flatwork
No review evidence specific to concrete flatwork.
Commercial Masonry
No review evidence specific to commercial projects.

How it compares

  • Rated 3.7 against a 4.82 average across the 155 chimney masonry & repair businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 60
Review volume 43
Review recency 36
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
6
4
0
3
0
2
0
1
3

Common questions

Can I verify Masterbuild Construction's license and insurance?
Multiple reviewers report the Secretary of State has no license record for this company despite claims on their website. Request proof of current licensing and insurance before hiring.
What payment options do they accept?
One reviewer reported they refused a cashier's check and required payment in another form, but no consistent payment method is stated across reviews.
Request a quote

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Last updated 2026-09-07