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Prime Chimney

Updated 2026-09-07 · 10,764 reviewed · 659 listed · Scored from 54 Google reviews · How we rank ›

4.9(54) 80 composite score See reviews on Google ✓ Google-verified
Chimney Masonry & RepairStone MasonryBrick MasonryHistoric Masonry Restoration

Google-verified54 Google reviews

Prime Chimney
Services
Chimney Masonry & Repair, Stone Masonry, Brick Masonry
Reviews
54
Ranking
#16 in Chimney Masonry & Repair
Best for
Homeowners needing fast chimney rebuilds or repairs with transparent pricing and expert diagnosis.

Business data from Google Business Profile, checked 2026-09-07. Facts from the business's own website were fetched 2026-09-07.

What recent reviews say

Angel's crew and Tom bring chimneys back to life with speed and honesty. Most jobs finish in a day, quotes come same-day via phone, and crews leave homes spotless. Staff name materials, explain problems in plain language, and stand behind difficult fixes. One customer lost time to a last-minute reschedule and no-show, but 53 others report fair prices and skilled work that works well.

Prime handles major rebuilds, liners, pointing, and fireplace repairs across New Britain. Reviewers credit the drone survey tool for revealing hidden damage, and Angel's willingness to fix problems another contractor created. The team stays professional even when jobs go sideways.

Praised for
  • responsive quotes and quick scheduling
  • skilled crew and detailed explanations
  • efficient completion and clean worksites
  • fair pricing and transparent options
Watch-outs
  • missed appointments and schedule changes without respect
skilled-craftsmanshipfair-pricingpunctualresponsive-quotesclean-worksiteattention-to-detailexperienced-crewreliable-schedulinggood-value
Best for: Homeowners needing fast chimney rebuilds or repairs with transparent pricing and expert diagnosis.
Think twice if: Confirm appointment details and final timing before clearing your day, given one report of a rescheduled and missed appointment.

Where this business shines

  • Same-day phone quotes and scheduling
  • Drone survey to identify hidden damage
  • Most jobs completed in one day
  • Direct engagement with lead technician Angel

Worth knowing

  • Angel is the lead contact for estimates and often supervises jobs
  • Tom and Pedro named as crew supervisors
  • Drone survey used to assess hidden damage
  • Most chimney rebuilds and liner installations complete in 6 to 24 hours
  • One review notes they fixed a liner sizing error from another contractor
  • Furnace liner installation also offered

What reviews say by service

Chimney Masonry & Repair
Rebuilds and liner installations praised for speed, clean worksite, and visible quality. One missed appointment mentioned.
Brick Masonry
Pointing and repointing work noted as fast and professional.
Stone Masonry
No distinct stone masonry reviews; chimney work dominates.
Historic Masonry Restoration
Crew credited with fixing Rumford fireplace damage caused by another contractor and addressing corrosive buildup in furnace liner.

How it compares

  • Rated 4.9 against a 4.82 average across the 155 chimney masonry & repair businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 88
Review volume 76
Review recency 100
Review sentiment 73
Profile completeness 75
Verification 30

Rating breakdown

5
53
4
0
3
0
2
0
1
1

Common questions

How quickly can Prime Chimney provide an estimate?
Angel typically calls within 10 minutes of an online inquiry and can coordinate an in-person visit and estimate the same day.
How long does a chimney rebuild usually take?
Most rebuilds and liner installations are completed in one day or one and a half days, depending on scope.
Do they serve areas beyond New Britain?
Reviewers mention service in Farmington and Hartford County, though the website lists New Britain as the service area.

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Last updated 2026-09-07