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Thompson Landscape Improvement, Inc.

Updated 2026-09-07 · 10,764 reviewed · 659 listed · Scored from 40 Google reviews · How we rank ›

4.6(40) 77 composite score See reviews on Google ✓ Google-verified
Patios, Walkways & HardscapingConcrete & FlatworkStone Masonry

Google-verified40 Google reviewssince 1978

Thompson Landscape Improvement, Inc.
Location
Glastonbury
Services
Patios, Walkways & Hardscaping, Concrete & Flatwork, Stone Masonry
Reviews
40
Best for
Homeowners managing neglected properties or planning multi-year yard transformation.

Business data from Google Business Profile, checked 2026-09-07. Facts from the business's own website were fetched 2026-09-07.

What recent reviews say

Reviewers consistently report meticulous work on yards and hardscapes, backed by a crew that shows up on time and listens carefully. A few mention early-stage miscommunications or missed appointments, but the overwhelming majority describe staff who stick with a job until satisfied and often go without extra charge to fix settling pavers or other post-project issues.

Most praised are backyard patios, drainage fixes, and yard cleanups after neglect. Named crew members Sam, Dave, Bryan, Tyler, and Katie appear in multiple reviews. Beyond standard landscaping, reviewers value the company's willingness to stay involved over seasons and years, offering advice and seasonal work.

Praised for
  • attention to detail
  • professional crew
  • fair pricing
  • responsive to problems
  • builds lasting relationships
Watch-outs
  • no-show appointments
  • poor communication on callbacks
skilled-craftsmanshipfair-pricingpunctualresponsive-quotesattention-to-detaildurable-workexperienced-crewreliable-schedulinggood-valueclean-worksite
Best for: Homeowners managing neglected properties or planning multi-year yard transformation.
Think twice if: Early communication can be inconsistent; verify appointment confirmations ahead of time.

Where this business shines

  • Named experienced crew (Sam, Dave, Bryan, Tyler, Katie)
  • Warrants hardscape work against settling; repairs without charge
  • Tracks multi-year projects and seasonal maintenance
  • Fair pricing with detailed estimates

Worth knowing

  • Sam, Dave, Bryan, Tyler, and Katie named in reviews
  • Warranty work: bluestone pavers re-leveled without charge after mole damage
  • Emergency response documented (wellhead break in snowstorm)
  • Drainage grading tracked to specific crew members
  • Seasonal services: snow removal, leaf clearance

What reviews say by service

Stone Masonry
Stone hardscape praised for workmanship; example given of bluestone paver warranty repair after settling.
Patios, Walkways & Hardscaping
Backyard patios, walkways, and pool patio projects reported as well-finished with careful attention to drainage and site cleanup.
Concrete & Flatwork
Drainage grading and concrete leveling specifically mentioned as expertly handled by named crew.

How it compares

  • Rated 4.6 against a 4.73 average across the 308 patios, walkways & hardscaping businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 75
Review volume 70
Review recency 81
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
35
4
1
3
1
2
0
1
3

Common questions

Do you repair settling or damaged hardscape after installation?
Yes. A reviewer reported that a bluestone paver on a walkway that settled due to mole activity was repaired without extra charge.
Can you help with a yard that has been neglected for years?
Multiple reviewers describe multi-visit projects to clear overgrown plants, remove dead vegetation, install hardscape, and overseed. The business appears to work across seasons and years with the same crew.
Do you offer emergency or same-day service?
One reviewer describes Thompson coming out immediately when a wellhead broke during a snowstorm, though this may not represent typical availability.
Request a quote

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Last updated 2026-09-07