Google-verified60 Google reviewsover 30 years of combined experience
Business data from Google Business Profile, checked 2026-09-07. Facts from the business's own website were fetched 2026-09-07.
Victor and his crew consistently deliver on time with polished results. Reviewers praise their politeness, professionalism, and the owner's constant communication throughout projects ranging from drainage systems and retaining walls to patio and fence installations. Work stays clean, budgets hold, and the team's knowledge of complex solutions (especially drainage) stands out.
Owner brings deep technical expertise and a crew that shows up every day until work is done. Initial contact can be slow and address info needs verification, but quality and commitment win repeat jobs.
Technicians consistently show up on schedule, work neatly, and explain what they're doing every step. Reviewers praise the crew for being friendly and honest about what needs fixing, plus the clean worksite when done. One reviewer specifically noted receiving a technician photo, which eased trust concerns about letting a stranger in. The business handles chimney sweeps, inspections, relining, repairs, fireplace work, damper and cap installation, leak sealing, flashing, and dryer vent cleaning. Staff ground and recememt joints, apply sealers, and install caps. They've earned certification from the Chimney Safety Institute of America and National Chimney Sweep Guild training since 1996.
Most customers praise Nutmeg's speed, responsiveness, and repair quality, especially for emergency work like storm damage and ice dams. Sonny and crew members like Chris handle estimates and coordinate with insurers smoothly. However, two serious complaints emerge: one detailed dispute over a $26,000 pergola roof built flat with no drainage (causing pooling water and structural damage), and another about a 2-hour scheduling miss with hostile follow-up. These outliers suggest execution gaps on complex builds and communication lapses when problems arise.
Last updated 2026-09-07